RSeat Europe Reviews

Prices for products on Rseat-europe.com vary depending on the item. For example, the P1 Black with Seat is priced at 948.00€, while the B1 Black Frame with Black Seat costs 838.01€. Accessories like the ASETEK GT Rim - Open D Suede and the ASETEK GT Rim - Round Comfort+ are available for 118.80€ and 149.00€ respectively. More advanced equipment such as the Asetek Invicta 27Nm Direct Drive is listed at 1,560.00€. Prices reflect the high-end nature of the simracing equipment, catering to enthusiasts looking for quality and realism in their setups.

Among the popular products and services offered by Rseat-europe.com, the simracing cockpits are highly sought after, especially the P1 Black with Seat and the B1 Black Frame with Black Seat. These products are designed to provide an immersive racing experience and are compatible with various direct drive wheels. Additionally, the D-BOX G1 Haptic Systems are notable for their advanced haptic feedback, enhancing the realism for simracers. The website also features a range of accessories such as the ASETEK GT Rim and the Moza Racing Steering Wheels, which are essential for a complete racing setup. Services include offering Sparco branded products, ensuring customers receive high-quality equipment for their simracing needs.

Rseat-europe.com offers a secure payment method through MoneticoPaiement, which is a solution provided by the Crédit Mutuel - CIC group. Customers can choose this payment option during the checkout process. The credit card number is entered on a secure page hosted by the bank, and the information is encrypted using TLS technology to ensure security.

Rseat-europe.com provides a 14-day return policy for products purchased from their website. Customers can return items within this period for a full refund, minus the shipping costs. However, international return orders may be subject to return shipping fees. As for the shipping policy, packages are generally dispatched within 2 days after receipt of payment and are shipped via carriers like Kuehne+Nagel, Transco, Ziegler, or DHL. Shipping fees include handling and packing fees as well as postage costs. It is advised to group items in one order to save on shipping fees, as separate orders will incur individual shipping costs. Special care is taken to protect fragile objects during shipping, and customers are encouraged to check the package's status upon receipt. If there are any issues, such as an open or damaged package, it should be refused and the specific reason for refusal noted on the travel voucher. For deliveries to Norway, Switzerland, and the UK, additional fees may be charged for customs formalities, and VAT is payable in the customer's country.

Customer reviews for Rseat-europe.com on Trustpilot rate the company as poor, with a score of 2.6 out of 5. Common complaints include issues with customer support, such as lack of response to inquiries and problems with returns and customs charges. Some customers have experienced delays in delivery and manufacturing defects. There are also mentions of difficulty in returning heavy items and additional costs incurred for shipping and repairs. However, it's worth noting that experiences can vary, and some customers have reported satisfactory interactions with customer service.

To track an order on Rseat-europe.com, customers can use the tracking number provided after purchase. Real-time notifications on the parcel delivery status are updated when the tracking number is used. It's recommended to check the order confirmation email for the tracking number or log in to the Rseat-europe account to view the order status. If there are any issues with tracking, contacting the customer service of Rseat-europe is advisable for assistance.